Weight Wizard is a very popular product and we tend to get a lot of repeat questions and support requests.
To help you find the answers that you are looking for as quickly as possible, we've created a frequently asked questions (FAQ) section.
Take a look here first; there's a good chance that your question has already been answered. If you still need assistance, you can contact us at the email addresses below.
Most Common Questions
- What versions of Windows will Weight Wizard run on?
Weight Wizard runs under Windows XP, Vista, 7 and 8.
- How long does it take to download Weight Wizard?
Download times depend on the speed of your Internet connection. Expect a download time of about 4-5 minutes for Cable/DSL or 50-60 minutes for dial-up.
- What should I do if the download gets interrupted?
If your download gets interrupted, just try to download the file again. If you still can't get the download to complete contact our technical support at the email address below.
- Is there a version of Weight Wizard for the Mac?
Not yet, but we have one planned for the near future so keep checking back.
- How do I install Weight Wizard to a USB flash drive?
Click here for detialed instructions
Please feel free to contact us directly by email. Just open your email software and send the message to one of the email address below. We'll get back with you as soon as possible.